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In case of applications
for "temporary connection " for single phase supply at
voltage <25OV, and not attracting the provision
of Section 30 of the I.E Act 1910 (i.e, congregation of
more than 100 persons, etc), which do not require mandatory
inspection by Electrical Inspector, it should be the endeavor
of the company to provide power supply at the earliest,
and in no case later than 48 hour from receipt of completed
application from the prospective consumer.
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As regards all other
applications for "Temporary connection" involving mandatory
inspection by Electrical Inspector, it should be the endeavour
of the company to provide power supply within 48 hrs of
receipt of clearance from the concerned Electrical Inspector.
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The field officers must
take immediate action to frame an estimate and advise
the prospective consumer to deposit a lump sum amount
covering service connection charges, if any, along with
the energy charges applicable for the appropriate class
of consumer for the proposed period of temporary power
supply.
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If the duration of temporary
power supply is less than 30 days then the energy charges
should be calculated and estimated for the entire duration
of power supply.
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In case the duration
of power supply is for a period exceeding more than one
month then the estimated energy charges to be deposited
should at least cover two months consumption charges towards
security deposit.
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Bill should be served
on the consumer on monthly basis and the security deposit
should be adjusted at the end of the connection period.
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To save delay the field
officers should take up the responsibility to comply with
all other department formalities so as to give power supply
within the stipulated period of 48 hours.
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A proper Management
Information System (i.e, by way of register for sanction
of temporary connection and further reports) should be
instituted at appropriate company levels for monitoring
and taking appropriate remedial action at higher levels.
